FREQUENTLY ASKED QUESTIONS

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RETURNS AND REFUNDS

RETURN POLICY:

Any unwanted products must be returned within 10 days of receiving your order and are subject to approval before refunds or store credit are issued.

Exceptions apply to socks and sports bra's which can't be returned for hygiene reasons. Any sale or clearance items can't be refunded.

If you are wanting to return or exchange an item please contact our support team via sub60apparel@gmail.com

Items must be in their original condition with original packaging.

GENERAL INFORMATION

SUB60 APPAREL was founded in 2024 by my partner and I when we started training for our first hyrox competition. We both had a big background in the gym and sports as my partner and I were both qualified personal trainers and shared our passion for the gym and self improvement.

We came to the conclusion that we pretty much only lived in our gym clothes and would always be buying more. Because of this we wanted to build our own community combining our interests in sport and fitness with our love for fitness apparel to create a brand with a community behind it.

We as a couple are on a journey to create a community and a legacy through SUB60 with big things to come in the future.

PRODUCT CARE

AVOID TUMBLE DRY

We recommend avoiding tumble dry for all items to ensure the products remain in their original condition. The heat from tumble drying can shorten the lifespan of your fitness apparel so try to air dry your sportswear when possible to maintain the logos, print and elasticity for longer.

GENTLE OR COLD WASH RECOMMENDED

We recommend cold washing your sportswear under 30 degrees to ensure full lifespan of your apparel.

SHIPPING

SHIPPING ARRIVAL TIMES

All parcels are shipped through Australia post and a tracking number will be provided for you to track the status of your order.

For standard shipping you should expect to receive your parcel within 2-8 working days of dispatch.

For express shipping you should expect to receive your parcel within 1-4 working days from dispatch.

SHIPPING COST

Free standard shipping is available on orders over $170.

All orders placed under $170 will be subject to a flat rate shipping cost of $12.95 billed at checkout.

For express shipping there is a flat rate cost of $17.99 for a quicker delivery time.

DISPATCH TIME

Once your order is confirmed all parcels are dispatched within 1-3 working days.